General FAQs
What is Miso?
Miso (みそor 味噌) is fermented soybean paste. It is made by fermenting soybeans or other beans with salt and kōji (the fungus Aspergillus oryzae) and sometimes rice, barley and other ingredients.
The fermentation process can range from 6 months to 3 years, sometimes even more. The result of this process is a thick paste used for a variety of purposes such as sauces and marinades, pickling of vegetables, fish, or meats, and adding flavor to soups. You can add miso to ANYTHING! Japan's culinary staple of misoshiru (みそしる or 味噌汁), mixes a basic soup stock, dashi (だし or 出汁) with miso paste.
Miso is the crown jewel of Japanese cuisine. It is the primary source of complexity in many of the soups and dishes of Japan.
What are the benefits of miso?
Did we mention that miso is ~fermented~? As a fermented food, miso provides the gut with lots of beneficial bacteria that helps you stay healthy and happy. A healthy gut microbiome is known to be linked to our overall mental and physical wellness, and who doesn't want that? Co-founder Shoichi Sugiyama stresses that eating gut-loving, fermented foods like miso, nattō, amasake, and kimchi, is the key to living a healthier and happier life.
It's also rich in proteins and vitamins and has essential minerals like vitamin E, vitamin B, vitamin K, and folic acid.
Have some questions about soy and cancer? Please read this piece by American Institute for Cancer Research debunking a common myth around soy.
How long is Yoka Miso aged for?
Yoka Miso is aged for a minimum of 7-12 months.
How long is Yoka Miso good for?
Yoka Miso is good for months to years in your fridge. Check it, no mold? It's still good and probably even better than when you bought it.
Is Yoka Miso gluten-free?
Yes, Yoka Miso is GLUTEN-FREE.
While all precautions are taken to minimize the risk of cross-contamination, we cannot guarantee that there hasn’t been cross-contamination along the way or that our products are safe for people with severe allergies.
Please reach out via email if you have any specific questions or concerns! We are always happy to chat.
Do you ship your miso?
Yes, we offer nationwide shipping!
Shipping
I accidentally entered the wrong shipping address when I checked out. Can I change the address?
Absolutely! Please email us immediately so we can update your information. If your item(s) have already shipped, unfortunately, there is nothing we can do about the package being shipped to the wrong address and we cannot offer a refund or reshipment.
What is your turn-around time after I've placed my order?
An order is packed and shipped within 7 days after an order is placed. We do our best to ship once a week.
What do I do if my item(s) arrive damaged?
We pack all of our orders with extra love and care, but sometimes our jars bags break upon transit. Please email us within 48 hours of your package being delivered with a photo of the broken jar. In order to get a refund or replacement, you must email us multiple photos within 48 hours of your package being delivered to hello@yokamiso.com
How will my order be shipped?
We ship 100% plastic-free. We encourage you to recycle or reuse any/all items in your shipment. Once your miso arrives, please put it in the refrigerator.
My package was lost or stolen! What should I do?
Ooof! It's such a bummer when this happens :( Unfortunately, we are not responsible for any lost or stolen packages. Please reach out to us and we can help you file a claim with the shipping carrier.
Do you ship internationally?
Unfortunately, at this time, we do not ship internationally.
Cool packaging! Who designed it?
We work to form lasting relationships with our partners in all areas of our operations, including design. Our wonderful logos and labels were designed by Ryan Hunt. A local Seattle designer who is now based out of New York. You can find his information here.
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